List of Training Programs Offered

LEADING AND DEVELOPING PEOPLE

  • Coaching Skills for Managers
  • Developing High Performance Teams
  • Human Resource Management for line managers.
  • Leading for Results
  • Managerial Leadership and Development.
  • Mentoring in the Workplace
  • People Management
  • Performance Management
  • Recruiting and Selecting Staff for Line Managers.
  • Review and Reward of Staff Performance.
  • Strategic Leadership.
  • The Supervisory Development Program

GENERAL / MANAGEMENT

  • Business Management
  • Developing Business Acumen.
  • Developing Successful Business Plans
  • Effective Office Management
  • Implementing Change for line managers
  • Management Essentials
  • Strategic Planning
  • Setting Goals/ Objectives
  • Problem solving / decision making
  • Team building
  • Interpersonal Relations
  • Conflict Management
  • Performance appraisal / improvement plan
  • Public speaking
  • Time Management
  • Counseling Employees on Performance

SALES, MARKETING AND CUSTOMER SERVICE

  • Building Client Relationships
  • Customer Management
  • Essential Selling Skills
  • Exceptional Customer Service
  • Motivating the Sales Team
  • Professional Telephone Skills
  • Sales Negotiation
  • Sales Presentations
  • Key accounts Management
  • Sales Management
  • Sales Planning
  • Finance for Non Finance Managers
  • Finance for Sales and Marketing People
  • Financial Skills for line Managers
  • Channel Planning/ Development
  • Vendor Partnership Management
  • Territory Management
  • Customer Relations Management
  • Relationship Marketing

INDIVIDUAL PERFORMANCE

  • Assertiveness Techniques
  • Conflict Resolution
  • Managing Stress
  • Personal Influence Skills
  • Positive Negotiation Skills
  • Time Management
  • Double Engine – For working couples

BUSINESS COMMUNICATION

  • Business Writing Skills
  • Effective Communication
  • Professional Presentations
  • Writing Technical Reports
  • Writing Study /Research Reports

LEARNING AND DEVELOPMENT

  • Train the Trainer
  • Training and Assessment Systems
  • Plan, Prepare and Promote Training
  • Workplace Assessment

CONTINUOUS IMPROVEMENT IMPROVING SYSTEMS AND PROCESSES

  • Customer Service – Meeting Customer Needs
  • Effective Workplace Relationships – Working Together
  • Innovation and Change – Making Change Happen
  • Personal / Work Priorities – Empowering Self
  • Workplace Leadership – Leading the Way
  • Workplace Safety – Promote a Safety Culture

EDGE ( Educate, Develop, Grow & Earn) Programs

  • HR EDGE for fresh HR professionals and working HR professionals
  • SALES EDGE for fresh Sales & Marketing professionals
  • EA EDGE for working Executive Assistance
  • SELF DEVELOPMENT EDGE for all graduates aspiring for jobs / Personality Development
  • Manager’s EDGE for working Managers
  • Finance EDGE for fresh finance professionals

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